Privacy Policy

This Privacy Policy describes how ROYGK (“we”, “us”, “our”) collects, uses, stores and protects your personal data when you use our website www.roygk.com (“Service”).

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1.Definitions
Service
The website operated by ROYGK at www.roygk.com
Personal Data
Any information that identifies or can reasonably identify an individual.
Usage Data
Information automatically collected when using the Service.
Cookies
Small files stored on your device.

2.Information We Collect
2.1 Personal Data
We may collect:
Full name
Email address
Phone number
Billing & shipping address
Country, city, postal code
Payment transaction references (not card details)

2.2 Usage Data
Including:
IP address
Browser type & version
Pages visited
Time spent
Device identifiers

2.3 Cookies & Tracking
We use:
Session cookies
Preference cookies
Security cookies
Analytics cookies
You may disable cookies in your browser, but parts of our Service may not function properly.

3.Legal Basis for Processing (GDPR)
We process your data based on:
Your consent
Contract performance (order processing)
Legal obligations
Legitimate business interests

4.How We Use Your Data
We use data to:
Process orders
Provide customer support
Improve our services
Send service-related notifications
Detect fraud & security risks
Meet legal requirements

5.Data Storage & Retention
We retain personal data only as long as necessary for:
Contract obligations
Legal compliance
Dispute resolution

6.Data Transfer
Your data may be transferred and processed in:
Singapore
Hong Kong
Other countries where our servers/providers operate
We ensure adequate safeguards are in place such as:
Standard contractual clauses
Secure data encryption
Access control

7.Disclosure of Data
We may disclose data:
To payment processors
Logistics partners
IT service providers
Law enforcement if legally required
We never sell personal data.

8.Payment Processing
Payments are handled by third-party providers (Stripe, PayPal, etc).We do NOT store your card details.
All payment data is handled according to PCI-DSS standards.

9.Your Rights (GDPR)
You have the right to:
Access your data
Correct inaccurate data
Delete your data
Restrict processing
Data portability
Withdraw consent
File complaints with regulators

10.Security
We use:
SSL encryption
Access controls
Secure servers
However, no system is 100% secure.

11.Service Providers
We may use trusted third parties for:
Hosting
Analytics
Payment processing
Email services
They are contractually obligated to protect your data.

12.Third-party Links
We are not responsible for external websites’ privacy practices.

13.Children’s Privacy
Our Service is not intended for users under 18.
We delete underage data immediately if discovered.

14.Changes to This Policy
We may update this policy.
Updates will be posted on this page.

15.Contact
For privacy matters:🌐
www.roygk.com